FAQs Page

HOW CAN WE HELP?

Ask a question or describe the problem you are facing.

POPULAR QUESTIONS

Ordering Questions

How to choose a style for your latin dance or ballroom dance?
Choose among 5000 different unique fashion style to customize your ballroom and latin dance dresses.We have new and updates designs every week,so your wardrobe can always be updated for every dance.
How to order a custom design latin/ballroom dance dress?
Our unique customization process allows you to choose the exact customizations you want for your dance dress. From top and skirt to necklace and floater, you say how you want it and that’s how we will build it. Also, you can contact our couture team and provide your sketch or design of the dress, our designers team will work it with you and do the best to make your dream comes true.
How to order a latin/ballroom dance dress from timonycouture.com
Please pick the design you like from timonycouture.com and add it to the shopping cart to checkout. After the order placed, we will email you the measurments form and measurements guide, please carefully review the steps and fill out the form. Once we received the form, we will start the process of making the dress. Also, we will let you know if there any measurement does not make sense.

Shipping Questions

How long will it take to deliver a dress?
Shipping time will take around 5-10 days according to the distance of countries and addresses. You can also pay $65 extra for the the expedited shipping (around 3-5 days shipping).
How long will it take to make a latin/ballroom dress?
Since we make brand new dress for every customer with their own custom size, we will need around 2-3 weeks produciton team based on the design/style of the dress.
Live Chat
Chat directly with a Thementic Guru for immediate answers to your questions.
Email Us
Reach us by email any time! We’ll do our best to respond as quickly as possible.
Call us 24X7
Talk to us directly for additional help immediate answers to your questions.
top
X
X
[]